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People in Business Revision Notes
AO1
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AO2/ AO3
Unit 2: People in Business Coursework Resources
Coursework Brief
AO1: Describes the roles and responsibilities of a manager, a supervisor and an employee within the business, the qualities the employer looks for in each of these roles, and their training and development opportunities.
Uses examples to illustrate methods of motivation used to retain the staff and relevant PEST factors in the workforce plan.
AO2: Plans and takes part in a recruitment and selection process, which explains self-regulatory, legal, social and ethical responsibilities considered in the recruitment process. This will be demonstrated through a practical exercise for which you will need to create a vacant position for the role of either a manager, a supervisor or an employee, develop the key recruitment documentation required during the recruitment process to fill this vacant post, take part in a mock interview as part of an interview panel for the post.
AO3: Analyses how the following contributed to the effectiveness of the recruitment process; the recruitment documentation, the interview process, the training and motivational methods used, the relevant PEST factors in the workforce plan.
AO4: Judges the effectiveness of the recruitment exercise’s selection process and recommends ways in which it could be improved.
